Key Result Areas (KRA) & 9-Box

01

What KRAs and the 9-box are for

Key Result Areas describe what a role is accountable for, independent of this quarter's goals. They give reviews a fixed reference point. The 9-box takes the next step: it places each person by current performance against growth potential, so leadership can see where its future leaders and its retention risks sit.

02

How it works in HRMagix

Each role gets its own KRAs and a competency scoring matrix. Evaluations can draw on more than one rater. The resulting scores plot people on an interactive 9-box matrix, and calibration dashboards let leadership review ratings across teams before they are final.

03

Who uses it

• HR defines KRAs and competencies with department heads and runs the cycle.
• Managers and other raters score against the matrix.
• Leadership calibrates and uses the 9-box for promotion and succession decisions.

04

What to decide when setting it up

• Which roles share KRAs and which need their own.
• Your competency list and rating scale.
• Who rates: manager only, or manager plus peers or others.
• How you define potential, so the vertical axis of the 9-box means the same thing for every team.
• Who attends calibration, and how often.