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HRMagix processes employee data on behalf of the companies that subscribe to it. This page separates what we do as a controller of our own website visitors from what we do as a processor of a customer's employee records, because the obligations are different.
When you visit hrmagix.com or send an enquiry, HRMagix decides what to do with the information you give us. In data-protection language we are the controller of that information.
When a subscribing company loads its employee records into the platform, that company decides what is collected and why. HRMagix processes it on their instruction and for their purposes. We are the processor, and we do not use a customer's employee data for our own ends.
If you submit an enquiry or request a demo, we collect what you type into the form, typically a name, a work email address, a phone number, a company name and whatever you tell us about your requirement, so that a member of the team can respond.
The employee record described across this site: identity and statutory identifiers such as PAN, Aadhaar, UAN and ESIC IP number; bank details for salary payment; employment history, compensation structure and leave balances; attendance records including, where a customer enables it, location and selfie validation on mobile check-in; and the documents evidencing all of the above.
Each of these exists because an Indian employer is required or entitled to hold it in order to pay people correctly and meet its statutory obligations.
Platform data is hosted in Indian cloud data centres, encrypted at rest and in transit. Access within the platform is governed by role-based permissions set by the customer, with multi-factor authentication available and single sign-on on the Enterprise plan.
Certifications held by the underlying hosting providers are theirs, and should be attributed to them rather than to HRMagix.
Enquiry correspondence is kept for as long as it is useful to the conversation it belongs to, and then removed.
Employee records are retained for as long as the subscribing company requires them, which, for statutory reasons, extends beyond the end of an individual's employment. Retention of a customer's data is the customer's decision, exercised through the platform.
If you are an employee of a company using HRMagix and you want to see, correct or object to something in your record, the request goes to your employer rather than to us: they control that data and we act on their instruction. Your own self-service login already shows you most of it.
If you are a website visitor and want your enquiry correspondence removed, write to us directly and we will do it.
Where this policy changes significantly, the change will be reflected here. It is worth reading it again if you are about to submit something you would not want kept.
Both, in different contexts. HRMagix is the controller of information website visitors submit in enquiries, and the processor of employee records a subscribing company loads into the platform, acting on that company's instruction.
No. HRMagix processes a customer's employee data on their instruction and for their purposes, and does not use it for its own ends.
What you type into the form, typically a name, work email, phone number, company name and details of your requirement, plus the content of any correspondence and the basic technical information your browser sends with a web request.
Identity and statutory identifiers such as PAN, Aadhaar, UAN and ESIC IP number, bank details, employment history, compensation structure, leave balances, attendance records (including location and selfie validation where the customer enables it) and supporting documents.
In Indian cloud data centres, encrypted at rest and in transit. Certifications held by the underlying hosting providers belong to those providers, not to HRMagix.
For as long as the subscribing company requires them, which for statutory reasons extends beyond the end of an individual's employment. Retention is the customer's decision, exercised through the platform.
Send the request to your employer, because they control that data and HRMagix acts on their instruction. Your own self-service login already shows you most of your record.
Yes. If you are a website visitor, write to HRMagix directly and the enquiry correspondence will be removed.
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