HRMAGIX015Conduct and the working relationshipOpen Door Policy
The route by which an employee may raise a concern beyond their immediate reporting line, and the assurance that attaches to using it.
- Companies on HRMagix
- 120+
- Employees managed
- 9,000+
- Integrated modules
- 12
- Free trial, no card
- 14-day
Purpose
An open door policy gives an employee a route to raise a concern beyond their immediate reporting line, and attaches an assurance to using it.
It exists because the ordinary escalation path fails in exactly the situation where escalation matters most, when the concern is about the person it would ordinarily be raised with.
Who it applies to
Every employee, at every grade.
What you write into it
A conduct policy is only as good as its specifics. The template sets out the structure and the reporting route; what counts as a breach here, and what follows one, is yours to state.
- Who an employee may approach beyond their reporting manager
- What assurance attaches to raising a concern this way
- What response the employee can expect, and in what timeframe
What HRMagix records
Conduct cases turn on what was communicated and when. These are the records that establish it.
- Policy issue and acknowledgement tracked per employee
- 1-on-1 agendas and notes are recorded in the platform where the conversation continues there
Where the rules themselves live
Nothing above states what counts as a breach or what follows one, because those are the employer's determinations and they are set out in the approved document rather than paraphrased here. Read HRMAGIX015 in full.